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  • Privacy Policy

Privacy Policy


At imperial furniture, the privacy and security of our customers is of paramount concern as we continue to better your online experience. We respect and acknowledge your privacy concern, and it is our mission to ensure that any information you share with us is safely and professionally handled. We have resolved to develop a safe online environment and well-implemented standards for your comfort while shopping online.

Collection of your Personal Information

In order to enhance the online shopping experience for our users, imperial furniture continuously gathers the online customer activity and information such as name, telephone number, e-mail address and computer IP address to achieve this objective.

Use of your Personal Information

Moreover, the company policy does not under any circumstance allow imperial furniture to sell or divulge its customer information to any third party users. We, in advance, take the measure of securing your information by storing it on secure web servers in a private database. Occasionally, imperial furniture sends e-mail messages containing any special offers, sales and promotion to its members on the mailing list. However, if you wish to unsubscribe from receiving this messages you can do it from the website or by contacting our support team from the contact information provided on the website.

Cookies and Submission

Cookies are in small bits of electronic information that a website uses to disseminate information to your drive to ensure a clear record of your website activities every visit. It is a standard measure to use cookies on the internet and many of the websites do. At imperial furniture.com.au we use cookies to personalize and streamline your online shopping experience.

For instance, if you are a regular customer, cookies will be utilized to recognize you as a repeat customer on the website. It enables us to retrieve your history instead of re-entering your data again and filtering out your browsing history which might include shopping and search patterns of our clients.

The customer reserves all rights to disable cookies by turning them off from your browser. However, on disabling cookies you might not be able to track your order (refer the help section of your browser for instructions on how to turn off/on cookies). Always refer to our customer support services in case of any further inquiries.

Information stored in cookies is never linked to any personal information you may submit during your visit at www.imperialfurniture.com.au.  This policy statement covers the use of cookies at imperialfurniture.com.au only and not those of any advertisers.

Disclosure to Authorities

Imperial furniture cooperates fully with law enforcement agencies working to ensure that no illegal activities have been carried out during the delivery of services on our website. Accordingly, we fully reserve the right to disclose in partial or full information to government bodies under certain circumstances as in our sole discretion, appropriate or believe necessary in connection to an investigation or any illegal activity that may impose legal liability to our website.

Access to Personally Identifiable Information

In the event that your personally identifiable information changes, or no longer desire to use our services, you may update, erase or deactivate it from the customer member registration page or by sending an email to our customer support or via a telephone call.

Your Consent

Imperial furniture wants to make sure that your online shopping activity is secure and risk- free and want you to have faith in us just as in the products and service we offer.  To this end, we have several programs we have implemented to make you feel secure, comfortable and satisfied throughout the purchase of our products and services.

Imperial furniture guarantees the security of information provided online by the customer. Information such as the payment details and billing address is transmitted via secure socket layers (SSL) encryption at the current industry standard of 128 bits for secure communication without any possibility of risk manipulation and impersonation. This encryption is utilized during the online check out procedure which includes the acceptance of your payment details and the management of your account.

All in all, at imperialfuniture.com.au trust that you will be subjected to a secure online shopping experience as we have put all the necessary measures in protecting your identity and information.

Changes in this Privacy Statement

If we decide to update our privacy policy, we will post the changes to this privacy statement, and in any other page, we deem appropriate to update you further on the information collected and its use and under what circumstances if any may be disclosed.

Imperial furniture reserves the right to change or modify this privacy statement at any time without your consultation.  If we make any changes, we will notify you through the dedicated channels so kindly review it frequently.

Contact Information

Imperial furniture invites your comments as regards to this privacy statement. Should you have any questions regarding our Privacy Policy, please contact us at info@imperialfurniture.com.au